The Museum Store seeks qualified candidates for its Assistant Museum Store Manager position. The Assistant Museum Store Manager sells and displays merchandise, promotes the sale of museum merchandise, memberships and events, and provides exceptional customer service. Typical duties include assisting with the with the day-to day operations of the museum store, including but not limited to store opening and closing, staff coaching and motivation and staff scheduling; provides the highest levels of customer service ensuring that customer needs are met and complaints are resolved and ensures that staff is trained and competent in this area; participates in the planning and implementation of store merchandising, layout and customer traffic flow as to maximize sales, customer satisfaction and appearance; and follows inventory management procedures and controls to reduce shrinkage including receiving merchandise, pricing, restocking.
Qualified candidates will have an Associate’s degree in business or related field and two years in a retail supervisory role and/or training. Candidates will possess excellent communication skills and the ability to operate POS system. Some knowledge of art history preferred.