The museum’s Development department seeks qualified candidates to fill its Donor Records Coordinator position. The Donor Records Coordinator processes all charitable donations to the museum: membership, annual fund, corporate, capital campaign, and others. S/he generates and disseminates appropriate thank you letters, membership cards, and tax receipts; maintains the museum’s Central Donor Filing system as well as the donor database, Enterprise; responds to internal and external requests for information and resolves issues in a professional and timely manner.
A bachelor’s degree with a minimum of two years of experience in gift processing, non-profit development and/or membership, database management, or similar is required for this position. A demonstrated ability to analyze, evaluate, record, and report information clearly, concisely, and accurately is also required. Other requirements include strong attention to detail, accuracy, accountability and confidentiality; excellent quantitative and communication skills; proficiency in database, spreadsheet, and word-processing software; experience in the Enterprise donor management system, Raiser’s Edge or similar database and familiarity with Northeast Ohio philanthropy, business, history, and the arts, is preferred.