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Visiting FAQ and Announcements

Announcement

In partnership with Blue Star Museums, the Cleveland Museum of Art will offer a 15% discount in the museum store to military personnel and their families beginning through September 6, 2015.

General Museum Information

The museum's standard operating hours are:
Tuesday, Thursday, Saturday, and Sunday: 10:00 a.m.–5:00 p.m.
Wednesday and Friday: 10:00 a.m.–9:00 p.m.
Closed Mondays

The museum is located at 11150 East Boulevard, Cleveland, Ohio 44106.

The museum has its own parking garage, accessible from Jeptha Drive. Alternatively, metered street parking is available near the museum.

Accessibility

  • Most of the historic 1916 building is accessible to disabled visitors, but visitors must enter the museum from the ramps and elevators at the north entrance and continue through the east wing or the atrium to access the 1916 building. The south steps of the 1916 building, which are open during the spring and summer, are not wheelchair accessible. Wheelchairs are available at coat check in the north lobby.
  • Service animals accompanying disabled individuals are welcome.
  • Specially designed tours for visually impaired and hearing-impaired visitors are offered by prior arrangement. edprograminfo [at] clevelandart.org (subject: Accessibility%20tour%20request) (Contact the education department).

Art Appraisals

  • The curatorial staff of the Cleveland Museum of Art can not provide appraisals of works of art for insurance or sales purposes. Local art dealers and appraisers or local and international auction houses should be consulted for monetary appraisals. The inclusion of art dealers, auction houses and galleries, etc., on these lists is not an endorsement by the Cleveland Museum of Art but a referral to appropriate resources. Please consult the Local Appraisal Resources or Additional Appraisal Resources pages for contact information.

Copying Works of Art

The following guidelines for copying works of art must be followed:

  • Copyists may use a dry medium only (all paint, watercolor, pastels, charcoal, and chalks are prohibited) to copy works in the Cleveland Museum of Art’s permanent collection. The museum asks the copyist to maintain a minimum distance of 4 feet from the object being copied and to be aware of other visitors and tour groups. It is prohibited to copy works of art on loan to the museum and works of art restricted by copyright. No copyist or other person may offer any copy for sale on the premises of the museum, nor may any person solicit commissions or employment to copy while on museum property. The copyist must never make any representation, explicit or implicit, that the copy is anything more than a reproduction by the copyist of a work of art. In order to avoid problems of traffic flow in the galleries, only one person is permitted to copy a single artwork at any given time. The copyist is also advised that protection services staff may ask that copying be discontinued if a problem is perceived or if galleries become crowded with other visitors.
  • Copying may take place Tuesday–Friday, 10:00 a.m.–4:00 p.m. Due to heavy traffic in the galleries, copying is prohibited during the Thanksgiving holiday weekend and at any time between Christmas and New Year’s Day.

Exhibition Information

The most up-to-date information on current, future, and past exhibitions can be found at the above link.

Gallery One

      • This innovative gallery blends art, technology, and interpretation to inspire you to explore the museum's permanent collection. Inside the gallery, you'll have a chance to see real works of art from the museum's collection and participate in hands-on and technology-based activities to explore these works like never before.
      •  The revolutionary space also features the largest multitouch MicroTile screen in the United States and displays over 3,500 images of objects from the museum’s world-renowned permanent collection. You can further enhance your visit by using ArtLens, the museum's iPad app. Before, during, or after your visit, you can enjoy over nine hours of additional multimedia content, indluding audio tour segments, videos, additional contextual information, and an interactive map.

Gallery Polcies

  • Bags, purses, backpacks, baby backpacks, and umbrellas larger than 13 x 17 inches must be checked at coat check or stored in a locker. All umbrellas must be checked at the coat check.
  • Service animals accompanying disabled individuals are welcome.
  • Sketching with pencils is permitted for adults in the museum’s collections galleries but not in special exhibitions. Groups of students under 18 must register as a group for a studio class.

History and Mission of the CMA

Museum history information my be located at the above link. 

Ingalls Library

  • The Ingalls Library is open from 10:00 a.m. to 5:00 p.m. Tuesday, Wednesday, Thursday, and Friday. On Wednesdays the library is open from 10:00 a.m. to 7:00 p.m. Closed Mondays.
  • During the New Year, Easter, Thanksgiving, and Christmas holidays please contact the library for the most up to date hours information.
  • All library materials, except those in the reference collection, are housed in closed stacks and must be requested for retrieval at the circulation desk for use in the reading room. Materials are retrieved from the library stacks at 9:30 a.m., 11:00 a.m., 12:30 p.m., 2:00 p.m., and 3:30 p.m. On Wednesdays during the academic year, books will also be retrieved at 6:00 p.m. No books will be paged after 6:00 p.m. on Wednesdays.
  • Materials from the Ingalls Library's Rare Book Collection will be retrieved between 11:00 a.m. and 2:00 p.m., Tuesday through Friday.

Lost and Found

Lost-and-found items are held at coat check, located in the north lobby. Please remember that the Cleveland Museum of Art is not responsible for lost or stolen items.

Maps and Guides

A downloadable copy of the museum's Visitor Guide can be found online.

Membership Information

  • Membership benefits include having our award-winning Cleveland Art members magazine mailed to you six times a year. Special exhibitions are always free to members and the children in their lives. Additionally, there are special discounts on parking, food at the café, classes, lectures, concerts, and movies. Shop in our museum store and save 15%. 
  • You have your choice of many membership levels, from the popular Partner membership at just $75, the Friend membership at $55, and the Ambassador membership at $125 featuring reciprocity at 45 art museums in Ohio and across the nation. View the list of membership levels for more information.

Photography and Video Policies

  • For private, noncommercial purposes, visitors are permitted to take still photographs and video using point-and-shoot cameras, phones, and handheld video equipment only, provided there is no disruption to museum operations or guest accessibility. Flash photography, tripods, monopods, selfie sticks, additional lighting, and professional video equipment are prohibited. Due to copyright issues, photographing or videotaping works on loan to the museum, works created after 1900, and works in special exhibitions is prohibited.
  • Wedding parties looking to take quick snapshots are permitted to do so on the museum’s grounds or in the Ames Family Atrium. Flash, tripods, monopods, selfie sticks, and additional lighting are not permitted. Groups must not obstruct visitor traffic. All museum policies regarding wedding packages must be followed. Professional photography shoots may be scheduled in advance for a fee.                

For additional information on professional or commercial shoots, please contact us at photos [at] clevelandart.org

If you are a member of the media, please contact mediadesk [at] clevelandart.org 

Renting Space at the Museum

  • Gartner Auditorium can be rented by groups and organizations throughout the community. For more detailed information about the auditorium and to check its availability (open dates are limited), call 216-707-2141.
  • Provenance and Provenance Café are also available to host your meetings and social engagements. For more information, please contact Sherri Schultz, Director of Catering, at 216-707-6834 or events [at] clevelandart.org.

Restaurant and Cafe

  • Provenance is a 76-seat fine dining restaurant and lounge that features locally sourced and globally inspired cuisine and a prix-fixe menu that complements current museum exhibitions. Reservations for brunch, lunch, and dinner can be made by calling 216-707-2600 during business hours. 
  • Provenance Café offers lunch, dinner, and snack options with an open kitchen concept where patrons can watch as chefs create their dishes. Open Tuesday, Thursday, Saturday, and Sunday from 10 a.m. to 4:30 p.m., Wednesday and Friday from 10 a.m. to 8:30 p.m.

Tours

Guided tours take place at 1:00 p.m. Tuesday through Sunday. Additional tours are offered at 2:00 p.m. Saturdays and Sundays.

Group tours of the permanent collection are available for adult groups of 10 or more. Tours are scheduled on a first-come, first-served basis and there is a $25 suggested donation.