Visiting FAQ and Announcements
General Museum Information
- The museum's standard operating hours are:
Tuesday, Thursday, Saturday, and Sunday: 10:00 a.m.–5:00 p.m.
Wednesday and Friday: 10:00 a.m.–9:00 p.m.
- The museum is located at 11150 East Boulevard, Cleveland, Ohio 44106.
- The museum has its own parking garage, accessible from Jeptha Drive. Alternatively, metered street parking is available near the museum.
- The museum is accessible to disabled visitors. Ramps and elevators serve the north entrance. Wheelchairs are available at the coat check in the north lobby. Most of the historic 1916 building is accessible, but visitors must enter from the north via the new east wing. The south steps, which are open during the spring and summer, are not wheelchair accessible.
- Assisted listening devices are available for use in the lecture and recital halls (ask attendant or projectionist).
- Service animals accompanying disabled individuals are welcome.
- Specially designed tours for visually impaired and hearing-impaired visitors are offered by prior arrangement. edprograminfo [at] clevelandart.org (subject: Accessibility%20tour%20request) (Contact the education department).
- The curatorial staff of the Cleveland Museum of Art can not provide appraisals of works of art for insurance or sales purposes. Local art dealers and appraisers or local and international auction houses should be consulted for monetary appraisals. The inclusion of art dealers, auction houses and galleries, etc., on these lists is not an endorsement by the Cleveland Museum of Art but a referral to appropriate resources. Please consult the Local Appraisal Resources or Additional Appraisal Resources pages for contact information.
Copying Works of Art
- Guidelines The following guidelines for copying works of art must be followed:
Copyists may use a dry medium only, other than pastels, charcoal, and chalks, which are prohibited, to copy works in the Cleveland Museum of Art collection. The Cleveland Museum of Art asks the copyist to maintain a minimum distance of 4 feet from the object being copied and to be aware of other visitors and tour groups. It is prohibited to copy works of art on loan to the museum and works of art restricted by copyright. No copyist or other person may offer any copy for sale on the premises of the museum, nor may any person solicit commissions or employment to copy while on museum property. The copyist must never make any representation, explicit or implicit, that the copy is anything more than a reproduction by the copyist of a work of art. In order to avoid problems of traffic flow in the galleries, only one person is permitted to copy a single artwork at any given time. The copyist is also advised that Protection Services may ask that work be discontinued if a problem is perceived or if galleries become crowded with other visitors.
- Copying may take place Tuesday–Friday, 10:00 a.m.–4:00 p.m. Due to heavy traffic in the galleries, copying is prohibited during the Thanksgiving holiday weekend and at any time between Christmas and New Year’s Day.
- The most up-to-date information on current, upcoming, and past exhibitions can be found at the above location.
- This innovative gallery blends art, technology, and interpretation to inspire you to explore the museum's permanent collection. Inside the gallery, you'll have a chance to see real works of art from the museum's collection and participate in hands-on and technology-based activities to explore these works like never before.
- The revolutionary space also features the largest multi-touch microtile scren in the united states, which displays images of over 3,500 objects from the museum's world-renowned permanent collection. You can further enhance your visit by using ArtLens, the museum's iPad app. Before, during, or after your visit, you can enjoy over nine hours of additional multimedia content, indluding audio tour segments, videos, additional contextual information, and an interactive map.
- Bags, purses, backpacks, baby backpacks, and umbrellas larger than 13 x 17 inches must be checked at coat check or stored in a locker. All umbrellas must be checked at the coat check.
- Service animals accompanying disabled individuals are welcome.
- Sketching with pencils is permitted for adults in the museum’s collections galleries but not in special exhibitions. Groups of students under 18 must register as a group for a studio class.
- Museum history information my be located at the above link.
- The Ingalls Library is open from 10:00 a.m. to 5:00 p.m. Tuesday, Wednesday, Thursday, and Friday. On Wednesdays the library is open from 10:00 a.m. to 7:00 p.m. Closed Mondays.
- During the New Year, Easter, Thanksgiving, and Christmas holidays please contact the library for the most up to date hours information.
- All library materials, except those in the reference collection, are housed in closed stacks and must be requested for retrieval at the circulation desk for use in the reading room. Materials are retrieved from the library stacks at 9:30 a.m., 11:00 a.m., 12:30 p.m., 2:00 p.m., and 3:30 p.m. On Wednesdays during the academic year, books will also be retrieved at 6:00 p.m. No books will be paged after 6:00 p.m. on Wednesdays.
- Materials from the Ingalls Library's Rare Book Collection will be retrieved between 11:00 a.m. and 2:00 p.m., Tuesday through Friday.
Lost and Found
- Lost and found items are held at the coat check, located in the Ticket Center. Please remember, the Cleveland Museum of Art is not responsible for lost or stolen items.
Maps and Guides
- A downloadable copy of the museum's Visitor Guide can be found online.
- Membership benefits include having our award-winning Cleveland Art Members Magazine mailed to you six times a year. Special exhibitions are always free to members and the children in their lives. Plus, there are special discounts on parking, food at the café, classes, lectures, concerts, and movies. Stop to shop in our museum store, and save 15%.
- You have your choice of many membership levels, from the popular Partner membership at just $75, the Friend membership at $55, and the Ambassador membership at $125 featuring reciprocity at 45 art museums in Ohio and across the nation. View the list of membership levels for more information.
Photography and Video Policies
- For private, non-commercial purposes, visitors are permitted to take still photographs and video using point-and-shoot cameras, phones, and handheld video equipment only, provided there is no disruption to museum operations or guest accessibility. Flash photography, tri-pods, monopods, additional lighting, or professional video equipment are prohibited. Due to copyright issues, photography and video is prohibited for works on loan to the museum, works created after 1900, and in special exhibitions.
- Wedding parties looking to take quick snapshots are permitted on the museum’s grounds or in the Ames Family Atrium only. No flash, tri-pods, monopods, selfie-sticks, or additional lighting is permitted. Groups must not obstruct visitor traffic. All museum policies regarding packages must be followed. Professional photography shoots may be scheduled in advance for a fee.
- Professional Photography Shoots:
Professional photography is permissible in conjunction with booked events within the rented space at no additional charge. Photography outside the rental space or independent of an event incurs photo charges. Sessions may be scheduled in the Ames Family Atrium, Plain Dealer Lobby, and Rotunda outside of museum hours for a fee of $500 for the first two hours, with additional charges of $200 per hour for shoots exceeding this period. Reservations for photo sessions can be made no sooner than 14 days prior to session.
For additional information on professional or commercial shoots, please contact us at photos [at] clevelandart.org.
If you are a member of the media, please contact mediadesk [at] clevelandart.org
Renting Space at the Museum
- Gartner Auditorium can be rented by groups and organizations from throughout the community. For more detailed information about the auditorium and to check its availability, as open dates are limited throughout the year, call 216-707-2141.
- Provenance and Provenance Café are also available to host your meetings and social engagements. For more information, please contact Sherri Schultz, Director of Catering, at 216-707-6834 or events [at] clevelandart.org.
- Provenance is a 76-seat fine dining restaurant and lounge that features locally sourced and globally inspired cuisine and a prix fixe menu that complements current museum exhibitions. Reservations for brunch, lunch, and dinner can be made by calling (216) 707-2600 during business hours or online.
- Provenance Café offers lunch, dinner, and snack options with an open kitchen concept where patrons can watch as chefs create their dishes. Open Tuesday, Thursday, Saturday, and Sunday from 10 a.m. to 4:30 p.m., Wednesday and Friday from 10 a.m. to 8:30 p.m.
- Guided tours take place at 1:00 p.m. Tuesday through Sunday. Additional tours are offered at 2:00 p.m. Saturdays and Sundays.
- Group tours of the permanent collection are available for adult groups of 10 or more. Tours are scheduled on a first-come, first-served basis and there is a $25 suggested donation. All requests are subject to guide availability and can accommodate 25 people per tour.