As chief learning officer at the Cleveland Museum of Art, Jenn leads the work of the museum’s Division of Public and Academic Engagement. Having worked in museum education for the past 20 years, she collaborates with her team to engage visitors with varied learning styles and levels of art knowledge, helping them to dig deeper into issues of shared humanity through the exploration of art objects.
Prior to taking on her current role, Jenn led the CMA’s Interpretation Department beginning in 2018, where she drafted the museum’s interpretive planning strategy while advocating for multiplicity of perspectives in gallery and exhibition didactic materials. Before coming to Cleveland, she was the Peggy L. Osher Director of Learning and Interpretation at the Portland Museum of Art (Maine) from 2014 to 2018. There, Jenn developed new and innovative interpretative resources and public programs to engage the community, including organizing the exhibition Painter and Poet: The Art of Ashley Bryan. Additionally, Jenn has held the following positions: director of visitor learning at the Isabella Stewart Gardner Museum in Boston; education specialist for public teaching programs at the J. Paul Getty Museum in Los Angeles; assistant curator of education at the Worcester Art Museum in Massachusetts; and director of education at the Vermont Historical Society.
Jenn is an active member of the art museum education community. From 2014 to 2018, she served as the eastern regional director, museum education division, of the National Art Education Association, while also serving as the education professional affinity group chair of the New England Museum Association. She guest edited the February 2016 issue of the Journal of Museum Education, to which she contributed the article “Transforming Training: New Approaches to Engaging Adults.” From 2008 to 2014, Jenn was an adjunct faculty member in Tufts University’s museum studies graduate program. She has also taught undergraduate art history and graduate museum studies courses and is regularly invited by museums across the country to assist in training gallery educators.
A native of Chelsea, Massachusetts, Jenn holds a BA in art history from the College of the Holy Cross and an MAT in museum education from the George Washington University.