News Release

The Cleveland Museum of Art Will Reopen June 30

Friday, June 5, 2020

Kelley Notaro Schreiber

The Cleveland Museum of Art
knotaro [at] clevelandart.org
Advance ticket reservations, protocols to ensure a safe and enjoyable experience for visitors Groundbreaking digital offerings will continue to be developed and released for virtual engagement with museum

Cleveland (June 5, 2020) – The Cleveland Museum of Art (CMA) will reopen its building in University Circle on Tuesday, June 30, at 10:00 a.m. The CMA’s top priority will be the health and well-being of its visitors, staff and volunteers, and the museum will implement rigorous safety procedures that adhere to the guidance set forth by state and local officials, as well as the Centers for Disease Control (CDC). A limited number of free, reservation-only timed tickets for June 30 and the month of July will be available to members in a presale beginning June 18 and to the public from June 22. Parking fees for the museum’s garage may be paid in advance during the ticket reservation process. In this first phase of reopening, a staggered maximum of 500 visitors per day will be permitted in the building. In addition to on-site visitation, the CMA will continue to lead in the virtual realm by maintaining the production of digital resources that will permit audiences to connect with the CMA from home throughout the period social distancing protocols remain in place. Home Is Where the Art Is offers an abundance of online resources and activities to access the museum’s collections and includes virtual events and programs.

“I am beyond thrilled to be able to welcome our community back to the Cleveland Museum of Art,” said William M. Griswold, director of the CMA. “Our staff have been fastidious in planning, and we feel confident we will provide a safe, comfortable and welcoming environment for all on-site visitors. For those who wish to remain at home and visit the museum virtually, I am pleased to say that we will continue to develop and share with our members and others the high-level, digital-engagement offerings for which the Cleveland Museum of Art is known worldwide.” 

On-Site Visits
To welcome the community back and to deliver a low-touch, high-quality visitor experience, the institution developed an internal task force and consulted with a board-certified epidemiologist and peer institutions across the country to establish coronavirus protocols and site-specific safety measures in accordance with the guidance of state and local authorities and the CDC. This includes enhanced daily cleaning and the incorporation of antibacterial solution stations throughout the museum.

The CMA will scan the temperature of all visitors, and facial coverings will be required. Once inside, visitors’ pre-reserved tickets will be scanned. Visitor Services staff and additional wayfinding tools will assist visitors in navigating their museum experience. The café and restaurant, museum store and coat check will initially remain closed; however, the museum will reopen these amenities as circumstances safely allow. For detailed information about new protocols, please visit the FAQ page listed on cma.org.

On View Beginning June 30

CMA at Transformer Station

The Transformer Station will open on July 1.

As the museum assesses its first phase of reopening, more galleries and exhibitions will become available to visitors.

Ticket Information
Free, required timed tickets will be limited to eight per person. At this time, there will be no on-site ticket sales.

Members will be given advance access to tickets and may make reservations if their membership account is active. To verify, renew or upgrade membership levels, or to confirm login information, please go to cma.org/members or call the ticket center at 216-421-7350 between 10:00 a.m. and 5:00 p.m.

June 15-17: Leadership Circle Members
June 18-21: CMA Insider and General Members
June 22: General Public

Tickets will initially be available for June 30 and the month of July only. On the 15th of each month, additional tickets will be released for the following month. The CMA recommends reserving tickets through its online platform by visiting cma.org. Tickets can also be reserved by phone at 216-421-7350.

Visitors will receive a pre-visit welcome email with the museum’s new guidelines, a detailed visitor FAQ sheet and a link to the ArtLens app to enhance their experience. Visitors must arrive at—not before—the time specified on their ticket, to maintain safety limits.

Parking fees for the museum’s garage may be paid in advance during the ticket reservation process. Visitors can also pay on-site using a credit card. Please view the museum’s parking web page for hourly parking rates. The museum highly recommends paying parking fees in advance.

The CMA is monitoring the coronavirus situation regularly and will modify its protocols and policies as new information from state and local officials and the CDC becomes available.

During this first phase, the museum’s hours are Tuesday to Sunday, 10:00 a.m. to 5:00 p.m. The museum is closed Mondays.

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About the Cleveland Museum of Art

The Cleveland Museum of Art is renowned for the quality and breadth of its collection, which includes more than 63,000 artworks and spans 6,000 years of achievement in the arts. The museum is a significant international forum for exhibitions, scholarship and performing arts and is a leader in digital innovations. One of the top comprehensive art museums in the nation, recognized for its award-winning Open Access program and free of charge to all, the Cleveland Museum of Art is located in the University Circle neighborhood.

The museum is supported in part by residents of Cuyahoga County through a public grant from Cuyahoga Arts & Culture and made possible in part by the Ohio Arts Council (OAC), which receives support from the State of Ohio and the National Endowment for the Arts. The OAC is a state agency that funds and supports quality arts experiences to strengthen Ohio communities culturally, educationally and economically. For more information about the museum and its holdings, programs and events, call 888-CMA-0033 or visit cma.org.