For CMA Members
As a member, do I need a timed ticket? How do I reserve one?
Yes. Everyone requires a timed ticket to enter the exhibition, including CMA members. Members may reserve their free tickets during the presale and throughout the run of the show.
The museum strongly encourages reserving tickets in advance. Tickets are not guaranteed, although we hope to accommodate as many members as possible.
I’ve reserved my member tickets, but am I able to book additional tickets for guests?
Members are limited to their entitled ticket allotment per day, but may come as many days as they wish to view this exhibition. My CMA members may purchase additional tickets for their guests at 50% off. Members at the Associate ($250) and Advocate ($500) levels may reserve up to 8 free guest tickets for this exhibition. Any additional tickets are 50% off. Members at the Champion ($1,000) level and above may reserve free tickets for all of their guests.
Based on the exhibition’s popularity, tickets are expected to be reserved quickly, so we recommend booking them in advance.
How do I join or renew my membership to be part of the exclusive presale?
It’s easy to become a member:
ONLINE: Click here to purchase your membership through the secure membership registration page.
IN PERSON: Visit any of our ticket center desks and your membership payment will be processed within minutes.
BY PHONE: Have a credit card ready and call the ticket center at 216-421-7350 on Sunday, Monday, Tuesday, Thursday, or Saturday from 9:00 a.m. to 5:00 p.m., or Wednesday and Friday from 9:00 a.m. to 9:00 p.m.
How do I access my membership account online?
To log in as a member on our website, use your email address.
If you don’t know your password, click “Forgot Password,” and enter the email you believe is associated with your membership account. If a match is found, an email will be sent to your registered email address with your log-in information.
If you have forgotten the email address linked to your log in or need to update it, please email your request to our membership team at membership [at] clevelandart.org.
Do I receive guaranteed tickets with my member status?
We hope to accommodate as many members as possible, but tickets are not guaranteed due to limited gallery capacity and popular demand. We expect the exhibition to sell out.
How many free member tickets can I reserve?
Free adult member tickets are limited by the level of membership.
- Friend ($65): 1 adult member ticket per visit, unlimited tickets for children 17 and younger per visit
- Partner ($90) and above: 2 adult member tickets per visit, unlimited tickets for children 17 and younger per visit
If I am not a CMA member, but a member of the Museum Alliance Reciprocal Program, the Reciprocal Organization of Associated Museums, or the Art Museum Reciprocal Network, do I qualify for free access to the exhibition?
Yes. You may enter this exhibition for free by presenting your membership card with the appropriate marking.