What to Expect

The Cleveland Museum of Art’s (CMA) top priority is the safety of its visitors, volunteers, and staff. Read on for more information on our current protocols.

The south doors closed for the season as a visitor entry and exit point on Sunday, October 17, 2021, and will reopen in spring 2022.

What are the museum’s current protocols?

The CDC and the Cuyahoga County Board of Health recommend wearing face coverings in public settings to slow the spread of COVID-19 and its variants. Effective Tuesday, August 10, 2021, the CMA is requiring everyone—all visitors, staff, and volunteers—to wear a face covering inside the building. The museum is no longer requiring advanced tickets or temperature screenings.

The museum will retain the Plexiglas barriers in the north lobby, at the information desk, in the store and in Provenance Café.

See the CMA’s full Museum Policies, Privacy Policy, and Terms and Conditions for more information.

Read the Fine Print

The CMA cannot guarantee that any visitor will not contract COVID-19 while on the CMA premises. By visiting the CMA, all visitors voluntarily assume all risks related to COVID-19 exposure and accept and agree to abide by these guidelines and all other signage posted on the CMA premises. At least one visitor in the party must be over 18 years old; minors must be accompanied by an adult. Visitors must respect all posted signage and follow all CMA policies, rules and instructions. Any visitor, including members of that visitor’s party, who fails to follow the CMA signage, rules, and instructions, may be denied entry or be asked to leave the CMA.

Please see a visitor services associate or call Visitor Services at 216-421-7350 if you have questions. Thank you for visiting!

See the CMA’s full Museum Policies for more information.

Where should I park, and how will I pay my fee?

Parking fees for the museum’s garage may be paid in advance during the ticket reservation process. Visitors can also pay on-site at the garage entrance using a credit card. The museum highly recommends paying parking fees in advance.

Flat rates:

Members: $6

Nonmembers: $12

Reserve prepaid parking

As part of Senior Member Day, the CMA will offer free parking to senior members on Tuesdays. Advance parking reservations are recommended.

What amenities are available?

The coat check, restaurant, and water fountains will remain closed until further notice.

The ARTLENS Gallery and Ingalls Library and Museum Archives are open. Provenance Restaurant will reopen remain closed until further notice.

Provenance Café is open on Tuesdays, Wednesdays, and Thursdays from 11:00 a.m. to 4:00 p.m., on Fridays from 11:00 a.m. to 7:00 p.m., and on Saturdays and Sundays from 11:00 a.m. to 4:00 p.m. A limited selection of hot food items will be available until 2:30 p.m., and the café will continue to expand its menu as attendance increases. The café is closed on Mondays.

Where may I store my personal items?

 The coat check is closed, and we recommend leaving behind any valuable items. There is limited space on the lower level near the education lobby where personal items can be placed if necessary. This space is not attended to, and visitors will leave items at their own risk. Please refer to the Museum Policies page on the CMA’s website for a list of items not permitted in the institution.

The Cleveland Museum of Art is not responsible for any lost or stolen items.

Are public tours and on-site programming available?

Daily highlights tours resumed on Thursday, July 1. Daily highlights tours are offered at 1:00 p.m. and 1:30 p.m. Tours are free, but tickets are required. Tickets may be reserved in advance via the museum’s website or on-site at any ticketing desk, subject to availability on a first come, first served basis. Tours are limited to15 participants per group. Click here for a monthly listing of tour topics and scheduled guides. Click here to reserve your free tour ticket now.

The museum will gradually reintroduce on-site programs in July, beginning with a selection of reduced-scale children’s summer camps and adult studio classes. Educators are welcome to begin booking gallery experiences for the 2021–22 school year. For more details, visit the “Learn” section of the website.

Self-guided multimedia tours are available on the museum’s ArtLens App.

Please visit the “Calendar” section of the website for more information about upcoming programs.

I’m a teacher and I’d like to bring my students to the museum. What options are currently available?

Virtual learning and self-guided tours can be scheduled by registering online. Learn more about all our resources for educators.

On-site guided school tours (called Gallery Explorations) are unavailable at this time. For more details, visit the “Learn” section of the website.

Connect Online

The CMA will continue to lead in the virtual realm by maintaining production of digital assets and ways in which at-home visitors can connect with the CMA while social-distancing protocols remain in place. Home Is Where the Art Is offers an abundance of online resources and activities to access the museum’s collections and includes virtual events and programs.

Looking for an artwork in the collection?

What to Expect

Connect Online