What to Expect

The Cleveland Museum of Art’s (CMA) top priority is the safety of its visitors, volunteers, and staff. Read on for more information on our current protocols.

The south doors are open for the season as a visitor entry and exit point.

What amenities are available?

The ARTLENS Gallery and Ingalls Library and Museum Archives are open.

Provenance Café is open on Tuesdays, Wednesdays, and Thursdays from 10:00 a.m. to 4:00 p.m., on Fridays from 10:00 a.m. to 7:00 p.m., and on Saturdays and Sundays from 10:00 a.m. to 4:00 p.m. A limited selection of hot food items will be available until 2:30 p.m., and the café will continue to expand its menu as attendance increases. The café is closed on Mondays.

Provenance Restaurant is open Tuesday–Saturday. The restaurant’s dining room is open from 11:00 a.m. to 2:00 p.m., and the bar and lounge are open from 11:00 a.m. to 3:00 p.m. The restaurant is closed on Sundays and Mondays.

The museum's coat check is located in the North Lobby, and will be available beginning Tuesday, September 27.

Where may I store my personal items?

The coat check is located in the museum's North Lobby, and will be available beginning Tuesday, September 27.

Please refer to the Museum Policies page on the CMA’s website for a list of items not permitted in the institution.

The Cleveland Museum of Art is not responsible for any lost or stolen items, and we recommend leaving any valuable items or items that may not be permitted in the museum at home.

Are public tours and on-site programming available?

Daily highlights tours are offered at 1:00 p.m. and 1:30 p.m. Read a monthy listing of tour topics and scheduled guides. Tours are free, but tickets are required. Tickets may be reserved in advance via the museum’s ticketing website or on-site at any ticketing desk, subject to availability on a first come, first served basis. Tours are limited to 15 participants per group.

The museum has gradually reintroduced on-site educational programs. Educators are welcome to begin booking gallery experiences. For more details, visit the “Learn” section of the website.

Self-guided multimedia tours are available on the museum’s ArtLens App.

The museum offers a variety of in-person events and programs. Please visit the “Calendar” section of the website for more information about upcoming programs.

I’m a teacher and I’d like to bring my students to the museum. What options are currently available?

Pre-K-12 grade learning programs can be scheduled by registering online. Learn more about all our resources for schools and educators.

What are the museum’s current protocols?

The CDC updated its guidelines regarding the need to wear face coverings in public settings for protection against COVID-19. The CMA recommends but no longer requires visitors to wear a face covering inside the building.

The museum will retain the Plexiglas barriers in the north lobby, at the information desk, in the store, and in Provenance Café.

See the CMA’s full Museum Policies, Privacy Policy, and Terms and Conditions for more information.

Read the Fine Print

The CMA cannot guarantee that any visitor will not contract COVID-19 while on the CMA premises. By visiting the CMA, all visitors voluntarily assume all risks related to COVID-19 exposure and accept and agree to abide by these guidelines and all other signage posted on the CMA premises. At least one visitor in the party must be over 18 years old; minors must be accompanied by an adult. Visitors must respect all posted signage and follow all CMA policies, rules and instructions. Any visitor, including members of that visitor’s party, who fails to follow the CMA signage, rules, and instructions, may be denied entry or be asked to leave the CMA.

Please see a visitor services associate or call Visitor Services at 216-421-7350 if you have questions. Thank you for visiting!

See the CMA’s full Museum Policies for more information.

Connect Online

The CMA will continue to lead in the virtual realm by maintaining production of digital assets and ways in which at-home visitors can connect with the CMA while social-distancing protocols remain in place. Home Is Where the Art Is offers an abundance of online resources and activities to access the museum’s collections and includes virtual events and programs.

Looking for an artwork in the collection?

What to Expect

Connect Online