[image: a hand holding in iPhone, showing the opening screen of the ArtLens App]
  • [image: a hand holding in iPhone, showing the opening screen of the ArtLens App]
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ArtLens App

Turn your smartphone into a pocket guide to the CMA with the ArtLens App. Use it as a companion within the museum, or as a way to explore and create from home. The app is a resource before, during, and after a visit to the museum, or for anywhere you are. Download before arriving, plan your visit, and create or browse tours. While visiting, use the interactive map as a guide to navigate the museum, and keep track of your favorite artworks. After your visit, explore even more of the CMA, including the Open Access collection.

Download the App: ArtLens App (ArtLens Download Instructions) is available for FREE to download to iOS9 or higher, or Android devices (5.0+)

From Home

See all that the ArtLens App has to offer, while teaching, working, or relaxing at home. Create and share tours, browse through all artworks on view, see the CMA’s highlights, and keep track of your favorite artworks. 

Search: Search the collection by artist name, artwork title, and accession number to discover works on view in the museum. 

Must CMA: See some of the CMA’s best, including “Recent Acquisitions,” “Open Access Highlights,” and “Top 50 Visitor Favorites.” 

Galleries: Explore the galleries from anywhere, inside the museum or out. 

Tours: A resource to educators, students, and families. Browse, create, and share tours from anywhere. Create a personalized tour that may be added to “Visitor-Created” tours and shared with the world.

You: Keep track of favorites while exploring the App. 

For any questions or assistance, help is available 9:00–5:00, Monday–Friday by emailing: artlens [at] clevelandart.org.

 

Before You Arrive

Download the App and explore its features. For the best experience using the App, be sure to enable the following settings: 

  • Allow Location
  • Enable Bluetooth
  • Enable Photo Saving
  • Once you’re inside the CMA, connect to the ArtLens WiFi Network

 

At the Museum

The Galleries feature is your map to the CMA. Connect to the ArtLens WiFi Network to use the wayfinding feature, Find Me, which will find your exact location in the museum at any time.   

  • Map: Galleries are color-coded and grouped thematically to facilitate easier navigation. Tap any gallery number to see a gallery description and all artworks in that gallery. 
  • Find Me: When connected to WiFi push the “Find Me” button at any time to find your exact location in the museum, then search an artwork and tap the gallery number to find the exact gallery location you are looking for. 
  • You: Keep track of your favorite artworks by tapping the “heart” icon on an artwork in the app. All favorites are saved under “You.” Favorites can be used to create personalized tours, find specific artworks in the museum, or share on social media.

Additional Features: 

  • Scan: Using innovative image-recognition software, ArtLens App seamlessly recognizes a selection of 2D and 3D artworks and provides additional curatorial and interpretive content. If an artwork is scannable, the scan icon will appear next to the artwork in the gallery and a “Scan this artwork” banner will appear on the artwork’s page in the app. To scan an artwork, select the scan icon in the upper right corner on an artwork’s page and aim your device so the camera captures the entire work of art. After ArtLens App has recognized the artwork, you can lower your device and peruse all additional interpretative multimedia content. Click on important symbols highlighted on your screen to learn more. Each month, additional artworks are made scannable so there is always more to explore and learn.   
  • Content: The app includes every artwork in the CMA's collection that is on view and more than 1,500 videos available for selected artworks. Bring headphones or earbuds to enjoy these videos during your visit. New content is generated on an ongoing basis. Changes to any object on view are dynamically and immediately updated from the backend systems across the app and throughout the museum. 
  • Nearby Artworks: Visitor-favorited and featured artworks. 
  • Gallery List: Under Galleries, pull up the Gallery List to explore each gallery by subject, and locate the restrooms, elevators and exits on each floor. 

At this time ArtLens Gallery technicians will not be available. For technical assitance, please email: artlens [at] clevelandart.org.

 

After Your Visit

Keep exploring the CMA’s collection, even after leaving. Build a tour from your favorited artworks, so you can see them from anywhere. Dive deeper into the CMA’s Open Access collection and get creative. Share, collaborate, and remix images in any way you like. 

Search: Browse through the CMA’s collection, searching by artist name, artwork title, and accession number to discover works on view in the museum. 

Open Access: Open Access artworks are those in the CMA's collection that are considered public-domain, meaning that anyone can share, collaborate, remix and reuse images of them. Explore them in the app by selecting “Must CMA.” Then click “Open Access Highlights” to see a list of all collection highlights on view that are open access. Alternatively, take the app’s “Open Access Highlights” tour by selecting it from the “Tours” list. This tour includes 12 artworks from across the CMA’s collection that are all open access. Throughout the app, all open access artworks are designated with Creative Commons Zero icons for easy identification.

How does it work?

ArtLens App contains interpretive content for every work of art on view at the Cleveland Museum of Art. Real-time updates ensure that users have access to the most accurate information available. The app is compatible with screen readers such as VoiceOver on iOS and Select to Speak and TalkBack on Android. Enable the service through your device’s settings, then follow the screen reader’s instructions to navigate through the app and to read information on all artwork pages. In addition, iPads preloaded with the ArtLens App and screen readers are available to rent for FREE at the ARTLENS Gallery help desk.

The new version of the international award-winning ArtLens App combines the most current technology and innovative design with a wealth of interpretive content for every work of art on view at the Cleveland Museum of Art. The app’s redesigned interface is clean and intuitive and the wayfinding map is more responsive, using 240+ iBeacons throughout every gallery in the museum to improve accuracy and eliminate the need for paper maps. ArtLens App uses Bluetooth technology to connect to the museum’s iconic ArtLens Wall and all ArtLens Exhibition interactives. All artworks favorited at the ArtLens Wall or explored in ArtLens Exhibition gameplay save seamlessly to the “You” section of the app. Photos taken during ArtLens Exhibition gameplay save directly to a device’s camera roll. ArtLens App enhances the visitor’s museum experience by providing the option to design individual tours, offering tools to better understand artwork through augmented reality, and guiding users with interactive real-time maps. ArtLens App may be used on site or from anywhere in the world.

The CMA established a standardized, well-documented development environment, including: a master application programming interface (API) used for integrating all artwork, artist/creator, and location information; a common framework for defining and testing the content structure and staff workbenches needed to manage both existing and new interactives; a consolidated content delivery network platform for digital assets for all interactives (in ArtLens App, exhibitions, collections online, or any future interactive) for ease of management and troubleshooting; and a single method for connecting interactives to user devices for favorites and for saving user-generated content. The CMA’s custom-built catalogue management system pulls live content, writes it once, and then updates it everywhere, making any artwork information or interpretive content updated by the curatorial, registrar, or interpretation departments immediately accessible in all digital interactives.

Copyright Restrictions

Reproduction, including downloading, of works by Pierre Bonnard, Georges Braque, Carlo Bugatti, Salvador Dalí, Andre Derain, Otto Dix, Lee Krasner, Rene Lalique, Suzanne Lalique,  Jacob Lawrence, Charles Loupot, René Magritte, Reginald Marsh, Henri Matisse, Barnett Newman, Pablo Picasso, Man Ray, Marc Rothko, Kay Sage, Yves Tanguy,  Édouard Vuillard, Andy Warhol, and Wilfred Zogbaum is prohibited by copyright laws and international conventions without the written permission of Artists Rights Society (ARS), New York.

The Cleveland Museum of Art’s free award-winning ArtLens app is made possible through the generous support of the Swagelok Company, a global leader in fluid systems manufacturing and technology headquartered in Solon, OH.

Swagelok